LONDON HEATHROW
AIRPORT GUIDE 
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London Heathrow Airport Other Services and Facilities

Tourist Information

The Hotel and Traveller centre is located in Terminal 3 Arrivals area. This centre offers visitor information, London Underground tickets and hotel accommodation.

There are bus, coach and rail information desks at Terminals 1 and 3, and a bus and coach information desk outside Terminal 4 Arrivals.

Medical Facilities

The Heathrow Health Centre is located on the ground floor of the Queens Building (between Terminals 1 and 2). Boots the Chemist is located before and after security control in each terminal.

Foreign Exchange Desks

All exchange desks are located both before and after security points. American Express desks are available in Terminal 3 and Terminal 4, ICE in Terminal 1 and 2, and Travelex exchange desks are located in all four terminals.

Automatic Teller Machines (ATMs)

ATMs are located both before and after security control.

Prayer Areas

Each terminal has a multi-faith prayer room available 24hours a day. The locations are sign-posted inside the terminal, however you can obtain more information at the terminal's information desk or by emailing: chapel-heathrow@baa.com

The airport also has an on-site interdenominational chapel where mass and services are conducted regularly through-out the week. The chapel is located between terminals one and three, and is open between 7am and 7pm. More information on its mass and service times can be found here.

Smoking Areas

Smoking is only permitted in designated smoking areas located otuside of the terminal buildings, a short walk from the entrances.

VIP: There are no smoking areas located past the security gates.

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Please note: The term London Heathrow Airport LHR as well as all associated graphics, logos, and/or other trademarks, tradenames or copyrights are the property of the London Heathrow Airport authority and are used herein for factual descriptive purposes only. We are in no way associated with or authorized by the London Heathrow Airport authority and neither that entity nor any of its affiliates have licensed or endorsed us.