London Heathrow Airport Other Services and Facilities
Tourist Information
The Hotel and Traveller centre is located in Terminal 3 Arrivals area. This centre offers visitor information, London Underground tickets and hotel accommodation.
There are bus, coach and rail information desks at Terminals 1 and 3, and a bus and coach information desk outside Terminal 4 Arrivals.
Medical Facilities
The Heathrow Health Centre is located on the ground floor of the Queens Building (between Terminals 1 and 2). Boots the Chemist is located before and after security control in each terminal.
Foreign Exchange Desks
All exchange desks are located both before and after security points. American Express desks are available in Terminal 3 and Terminal 4, ICE in Terminal 1 and 2, and Travelex exchange desks are located in all four terminals.
Automatic Teller Machines (ATMs)
ATMs are located both before and after security control.
Prayer Areas
Each terminal has a multi-faith prayer room available 24hours a day. The locations are sign-posted inside the terminal, however you can obtain more information at the terminal's information desk or by emailing: chapel-heathrow@baa.com
The airport also has an on-site interdenominational chapel where mass and services are conducted regularly through-out the week. The chapel is located between terminals one and three, and is open between 7am and 7pm. More information on its mass and service times can be found here.
Smoking Areas
Smoking is only permitted in designated smoking areas located otuside of the terminal buildings, a short walk from the entrances.
VIP: There are no smoking areas located past the security gates.