Air Wisconsin Expands Ground Handling Agreement With United Airlines, Adding 700 New Customer
Service Employees
APPLETON, WI, April 16, 2008 – Air Wisconsin Airlines Corporation today announced an expanded agreement
with United Airlines, which adds ramp services to the overwing (passenger) services Air Wisconsin currently
performs at United’s Washington Dulles (IAD) hub, and also increases from 23 to 27 the number of cities
throughout the United States in which Air Wisconsin provides complete ground handling services for United
Express flights.
Effective April 1, in a continuation of its long-standing ground handling relationship with United, Air Wisconsin
began providing baggage loading, aircraft servicing and aircraft de-icing in addition to their existing ticket
counter, check-in, gate and station operations services for over 200 daily United Express flights at Dulles. Air
Wisconsin will also provide complete United Express ground handling services at Myrtle Beach, SC (MYR),
Birmingham, AL (BHM), Norfolk, VA (ORF) and Saginaw, MI (MBS).
“We are very pleased to announce this agreement with United Airlines which retains our current business and
secures substantial growth of our ground handling operations,” said Air Wisconsin president and CEO James
Rankin. “We appreciate the strong relationship Air Wisconsin has shared with United Airlines for over two
decades, and we recognize the significant contribution our partnership with them has made to our overall
success.”
Air Wisconsin vice president customer service Vince Portaro added, “Air Wisconsin customer service
professionals consistently exhibit their commitment to exceptional service – for every passenger, on every flight,
every day. It is this dedication that has enabled us to expand our partnership with United and grow our ground
handling business. I also want to highlight the signing of a new collective bargaining agreement with the
International Association of Machinists and Aerospace Workers (IAMAW) District Lodge 143, which helped
secure our new agreement with United.”